At CSBD we understand that your privacy is important to you and we are committed to ensuring that your personal information is protected.
What Information do we collect?
CSBD does not capture and store any personal information whatsoever about any individuals who access their website, except where information is submitted to us voluntarily via our electronic contact form or by direct email.
From these methods we may collect the following information:
- Your name
- Your contact details for example; address, telephone number and email address
- Photographs – for example of your project or relating to works being carried out or completed by us
- Drawings – as additional information provided by you relating to you enquiry.
Security of your information
We are committed to ensuring that your information is secure and implement suitable technical and organisational security measures to protect it against any unauthorised or unlawful processing and against any accidental loss, destruction, or damage.
It is important to understand that no data transmission over the Internet is completely secure. Therefore, we cannot guarantee or warrant the security of any information that you provide to us and you transmit such information to us at your own risk.
What do we do with the information we collect?
This information is important to us so that we can understand your needs and requirements of your project. It also helps us to provide a better service and in particular for the following purposes:
- To make contact with you to discuss your enquiry in more detail
- Supplying our products and services to you (please note that we require your personal data in order to enter into a contract with you)
- To improve and update our website and services
- Internal record keeping
Our use of any personal data we hold will always have a lawful basis. This may be because the processing of your information is necessary for us to fulfil a contract we have with you as an individual because you have asked us to take specific steps before entering into a contract or it may also because it is in our legitimate interests.
Sharing of Information
We do not use your information for any marketing purposes and will not share your information with any other companies.
In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, a court order, or a governmental authority.
Links to other websites
What is a cookie?
A cookie is a small temporary text file that is stored on the web browser of your computer when you visit a website. The information that is collected is unique to you and only the server that delivered the cookie will be able to retrieve or read its contents.
Cookies are often used to enhance your experience on a website as they can remember information about your visit, such as your personal preferences.
We use traffic log cookies (via Google Analytics) to identify which pages are being used. These cookies collect anonymous and aggregated information to help us understand how ore website is being used. No personally identifiable information is captured.
If you do not want to accept cookies on our site please navigate away from this website, if you choose to continue viewing the website cookies will still be activated. To learn more about how to disable cookies or opt out of their usage please visit www.aboutcookies.org.
Please be aware that disabling cookies may prevent you from taking full advantage of the website.
How can you access your data?
You have the right to ask for a copy of any of your personal data held by us (where such data is held). In most cases this will be provided free of charge however for more complex cases an Administration Fee may be charged with prior notice. We will provide any information in response to your request within 30 days. In more complex cases additional time may be required which will be confirmed if necessary.
To request any information please use our contact form or email us at firstname.lastname@example.org .